Improving Services to Customers with Mental Health Issues | |
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Event Type: Training Date: 3/8/2018 Start Time: 2:00 PM End Time: 3:00 PM Description: Learn strategies for providing good customer service to those with mental health issues (both external and internal customers). We will discuss different diagnoses, modeling good interactions, and strategies for improving customers' library experience, particularly in the areas of communication and behavior.
Library: Enoch Pratt Free Library State Library Resource CenterRegistration Ends: 3/7/2018 at 5:00 PM Contact: Patrick Joust Contact Number: 410-396-5440 Presenter: Erin Kelly Status: Waiting List |
Please Note | |
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We're sorry. The registration deadline was 3/7/2018 at 5:00 PM.